Medical Insurance Financial Indonesia praise its Company Services

Network dealership of Medical Insurance Indonesia PT were satisfied with the services provided by the company operating mainly in five fields, namely: support to sales (sales support), compensation (compensation), training (training), recruitment (recruitment), and support for new agents, as well as supervision. This was revealed in a study initiated by the parent company Medical Insurance Financial. The study was conducted to evaluate the level of satisfaction with dealership networks in three countries: Indonesia, Philippines, and Hong Kong.

Most agencies surveyed in Indonesia (84%) gave a very positive response when asked about their satisfaction with the company. The agents Medical Insurance Indonesia is very positive on the reputation of companies in which more than 90% of agents who follow the survey said that confidence in the company and financial strength are two main factors that made them want to work with Medical Insurance Indonesia.

Have the highest satisfaction level on areas relating to compensation, in which 83% gave positive responses to the level of compensation, support to retain an agent, the level of productivity, and career development opportunities. In addition, 92% of respondents said they want to advance their career at Medical Insurance. This clearly indicates that career development opportunities in SLF Indonesia was very interesting.

"Results from this study is very positive and shows that all programs and our efforts in all areas of well-received and supported by our agency network. The results of this study is further evidence that the new distribution model agency, One System under the Sun, which is designed to help the agents to develop their business, right now in place and running well.

New agency distribution model, launched in May 2009 is to facilitate the agency's managers to focus on the production by giving them a sense of business ownership is higher. Harjanto added, "By providing a good working environment with appropriate support and structure, our agents become better at giving our customers the best service and financial advice. This is the key to the success of our business. "

Research also shows that agents Medical Insurance Indonesia feels very positive with the image and reputation of the overall Indonesian Medical Insurance. Eighty six percent of respondents felt valued by the company and 87% indicated that they would recommend Medical Insurance Indonesia as a place of work to others. The agents were also very positive towards the training they received from the Medical Insurance Indonesia with 77% of respondents indicated their satisfaction towards the training provided Medical Insurance Indonesia, especially in terms of standard of trainers and ongoing personal development opportunities.

No fewer than 732 agents and agency leaders Medical Insurance Indonesia following the Pulse Research Agency which was conducted in September-October 2009. In this study, the feedback obtained anonymously. Questions designed to understand what the material considerations agency network of support provided Medical Insurance Indonesia today and level of support they need.

After this study, Medical Insurance Indonesia will continue to strive to improve its training capacity, develop oversight capabilities, and improve sales support functions. These fields are highlighted in the research field, where according to the company's agents can continue to improve it.

"We are very pleased the results of research not only shows the level of satisfaction, but also the motivation and spirit of our agency network. Our goal is to continue to improve in the areas where we are able to listen, learn, and focus on teamwork to achieve our target. We will continue to build our strong fundamentals to help the agents at every level achieve their goals".